Business services are activities that support a company’s operations and productivity but do not produce physical goods. They include information technology, accounting, marketing and human resources services. Companies that do not have the internal capabilities to perform these functions might outsource them to vendors. Major outsourcing companies include ADP, Allegis Group, ManpowerGroup and Randstad (all located in the US), along with Adecco in Europe.
A career in the field of business services can be exciting, rewarding and highly lucrative. According to the Bureau of Labor Statistics, employment in this sector has grown steadily since 2000 and is expected to continue growing for the foreseeable future. Moreover, this industry offers many job opportunities and career growth potential, as individuals starting off in entry-level roles can gradually work their way up to higher-level positions such as accountant or finance manager.
As a sector, it also has low barriers to entry, and even small businesses such as landscaping or pest control firms can compete with larger companies that can offer lower costs and broader service scope. Hence, the competition is stiff, and it is important for a business to establish a strong brand, and offer competitive pricing while maintaining quality standards and client satisfaction.
A successful career in this industry requires excellent communication and interpersonal skills, along with an analytical mind and a thorough understanding of the client’s needs. In addition, this is a fast-paced industry with high turnover rate, so the right candidate should be comfortable working under pressure and meeting deadlines.