The business services industry encompasses any industry that supports the infrastructure and productivity of a company. This includes industries such as IT, finance, and shipping and transportation. As a result, jobs in these sectors require a wide variety of skills and experience. For example, IT professionals provide technical support for computer systems, while financial services managers oversee the accounting and taxes of a company. Logistics and shipping professionals ensure that a company has the material supplies necessary for operations, as well as retail product for sale to customers.
In the field of information technology, a device service monitors one or more IT services that work together to provide a business service, such as verifying internet access or website hosting. A business service is defined in a Service Model, which defines how the device services work to deliver a specific function, such as online banking or remote backups.
Unlike physical products, business services are intangible. This makes them more difficult to manage and control, but also allows for flexibility in meeting the changing needs of customers. For example, in response to the coronavirus pandemic, many businesses have implemented new IT systems that allow them to quickly scale up or down as required. Some business services are also becoming outsourced, as companies seek to reduce the costs associated with maintaining in-house IT capabilities. This trend is expected to continue in the future.