Business services are activities that help companies and do not result in a physical commodity. They include everything from IT support to facility maintenance and more. A large portion of the economy in many countries is made up of these types of businesses.
The primary goal of a service-based business is to satisfy the needs and wants of customers. The way this is accomplished depends on the type of service provided. For example, a company that sells cleaning services can make its customers happy by offering them a convenient, hassle-free way to have their offices cleaned. Similarly, a company that provides security services can offer its customers the ability to monitor their property at all times.
Most of the time, a business services company provides its services to other businesses. This is called a business-to-business service (B2B). These services may be similar to consumer services, but they usually come with more features and increased security. For instance, an IT service provider might upgrade the anti-virus protection on a computer or phone, while a software service might add features to improve the performance of a company’s technological devices.
A career in business services is a good fit for people who like to work on projects that involve multiple parts of an organization, Spinelli says. It can also be a great option for people who have strong interpersonal communication skills and enjoy working with others. However, this type of job can be stressful and demanding at times. If you are not comfortable with high levels of stress, this may not be the right type of job for you.