The financial services industry comprises banks, consumer finance companies, insurance firms, investment fund management, and other companies that provide critical financial utilities. Financial goods are things that you can own or possess (like a mortgage) or that give you access to funds for other purposes (like loans and credit cards), while financial services are the processes of acquiring or supporting them.
Banks supply financial services to consumers and businesses by accepting savings, issuing loans, processing electronic payments, and distributing checks. Consumer finance companies include credit card and personal loan providers and mortgage lenders. Other companies, such as private equity and venture capital firms, supply investment funding to growth-stage startups in return for ownership stakes or profits. Financial services also include money management, which helps people track and manage their spending.
A career in financial services can be highly rewarding. You’ll develop strong interpersonal skills and work in an industry that plays a vital role in our daily lives. However, it’s important to weigh the pros and cons before choosing a position in this field. Phyton Talent Advisors can help you find the right opportunity for you.
Today’s customers expect fast, personalized service on their preferred digital channels. They want to interact with their financial institutions as if they were talking to a friend or trusted business rather than a corporation. That’s why financial services organizations need a customer service platform that supports their customers on all their channels of choice—not just Facebook, Twitter, or email.